Customer Services Champion
We are looking for a talented account Customer Services Champion to maintain our key accounts, onboard new ones, and manage the day to day activity's ensuring service is delivered to the highest standard, and that all queries and requests are dealt with. working closely with the support team to highlight issues and over see service delivery.
You will be:-
Committed and dedicated
love attention to detail
Highly literate and a great communicator both internally and externally.
have experience of working in line with ITIL, ISO 9001 & 27001.
Enjoy being part of a vibrant and happy team.
willing to learn and progress
in return we will give you a competitive salary and a great working environment with flexibility at its core, our aim is to get results and not to measure hours at your desk.
If you think you would like to try us out, then please send in your CV to Layla.email@example.com
Legendry Support Technician
We are looking for a great 2nd line technician to support the first line team and provide amazing support to our clients, working with a variety of technologies and across the whole IT and Telecoms spectrum. We anticipate this role will be a stepping stone to greater positions within the business.
We need you to have:-
experience with windows 7/8/10
Understanding of active directory
working to ITIL practices
Office 365 experience
great at communicating
at least 3 years IT Experience
Competitive salary, regular training and opportunities to train in various disciplines. Flexible working environment with a team of like minded individuals.
If you would like to discuss working with us in more detail, please in the first instance send you CV to firstname.lastname@example.org