Router Support
Utilizing the latest in cloud technology we provide 24/7 monitoring with 12 months of historic data covering every aspect of the routers operation (dependent on router) with email, text or a phone call to alert users or engineers to faults and or exceeded parameters of operation. The team are on hand to perform all adds moves and changes to the router as and when for one single monthly fee.
User Support
In todays connected world users require support to get the very most from there technology which could well cover 3 or 4 devices, rather than a per device charge we support the user. available from 8-6pm Monday to Friday the team are on hand to help at a moments notice.
Server Support
Proactive management of servers be it virtual, cloud or in house is critical in ensuring a customers IT operates smoothy and without disruption, with 24/7 monitoring of every aspect of the server software and hardware we are able to ensure that faults are identified before they occur and preventative maintenance can be sheduled.